000 00369nam a2200121Ia 4500
008 231228s2011 xx 000 0 und d
041 _aeng
082 _a658.8`12
_bBIS
100 _aBISWAS (Supriya)
245 _aRelationship Marketing: Concepts, Thories and Cases
260 _aNew Delhi
_bPHI Learning Private Limited New Delhi, London,
_c2011
300 _avii, 406
999 _c1094171
_d1094171