000 00307pam a2200145 a 4500
020 _c
041 _h
082 _a658
_bDES
100 _aDesai, S.M.
245 _aService Management
_hTextual Documents
260 _aPune
_bNirali Prakashan
300 _a268
700 _aBhalarao, N.
930 _a5819
999 _c112647
_d112647