000 00384pam a2200145 a 4500
020 _c
041 _h
082 _a658.79999999999995
_bLOV
100 _aLovelock
245 _aServices Marketing People Technology Strategy
_hTextual Documents
260 _aNew Delhi
_bPearson Education [Addison Wesley]
_c2004
300 _aXVI/593
700 _aWirtz
_aChatterjee
930 _a9039
999 _c115865
_d115865