| 000 | 00362pam a2200145 a 4500 | ||
|---|---|---|---|
| 020 | _c | ||
| 041 | _h | ||
| 082 |
_a658.81200000000001 _bMIC |
||
| 100 | _aMichael, Quinn | ||
| 245 |
_aSuperior Customer Service _hTextual Documents |
||
| 260 |
_aNew Delhi _bPrentice Hall International India _c2006 |
||
| 300 | _aX/102 | ||
| 700 | _aLynda, Byron | ||
| 930 | _a9349 | ||
| 999 |
_c116174 _d116174 |
||