000 00344pam a2200145 a 4500
020 _c
041 _h
082 _a658.81200000000001
_bBAR
100 _aBaran,R.J.
245 _aCustomer Relationship Management
_hTextual Documents
260 _aNew Delhi
_bCengage Learning
_c2008
300 _a308
700 _aGalka,R.J.
930 _a9358
999 _c116183
_d116183