| 000 | 00325pam a2200133 a 4500 | ||
|---|---|---|---|
| 020 | _c | ||
| 041 | _h | ||
| 082 |
_a658.81200000000001 _bKIN |
||
| 100 | _aKincaid,J.W. | ||
| 245 |
_aCustomer Relationship Management _hTextual Documents |
||
| 260 |
_aNew Delhi _bPearson Education _c2011 |
||
| 300 | _aXVII/480 | ||
| 930 | _a9363 | ||
| 999 |
_c116188 _d116188 |
||