000 00321pam a2200133 a 4500
020 _c
041 _h
082 _a658.81200000000001
_bBHA
100 _aBhat,K.G.
245 _aCustomer Relationship Management
_hTextual Documents
260 _aMumbai
_bHimalay Publishing House
_c2011
300 _a236
930 _a9366
999 _c116191
_d116191