000 00332pam a2200145 a 4500
020 _c
041 _h
082 _bSUM
100 _aSummers,D.C.S.
245 _aQuality Management
_hTextual Documents
250 _a2nd ed
260 _aNew Delhi
_bPrentice Hall International India
_c2009
300 _aXIV/574
930 _a11561
999 _c118383
_d118383