000 00353pam a2200133 a 4500
020 _a81-7466-133-7
_c
041 _h
082 _a658.45
_bJAM
100 _aJAMES J.,
245 _aPEOPLE TALK : THE SKILLS OF POSITIVE COMMUNICATION AND CUSTOMER CARE
_hTextual Documents
260 _aNEW DELHI
_bEXCEL BOOKS
_c1998
300 _aXII+78
930 _a6211
999 _c125682
_d125682