| 000 | 00369pam a2200133 a 4500 | ||
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| 020 |
_a0-07-053042-4 _c |
||
| 041 | _h | ||
| 082 |
_a658.8 _bZEI |
||
| 100 | _aZEITHAMLV.A.,BITNERM.J., | ||
| 245 |
_aSERVICES MARKETING(INTERGRATING CUSTOMER FOCUS ACROSS THE FIRM) _hTextual Documents |
||
| 260 |
_aNEW DELHI _bTATA MCGRAW- HILL _c2003 |
||
| 300 | _aXX+668 | ||
| 930 | _a12138 | ||
| 999 |
_c131566 _d131566 |
||