| 000 | 00313pam a2200121 a 4500 | ||
|---|---|---|---|
| 020 |
_a0-07 053122- 6 _c |
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| 041 | _h | ||
| 082 |
_a658.812 _bTHO |
||
| 100 | _aTHOMPSON H., | ||
| 245 |
_aCUSTOMER CENTERED ENTERPRISE _hTextual Documents |
||
| 260 |
_aNEW DELHI _bTATA MCGRAW-HILL PUB LTD CO. _c2003 |
||
| 930 | _a12160 | ||
| 999 |
_c131588 _d131588 |
||