000 00331pam a2200133 a 4500
020 _a81-203-0914-6
_c
041 _h
082 _a658.802
_bPAY
100 _aPAYNE, ADRIAN
245 _aTHE ESSENCE OF SERVICE MARKETING
_hTextual Documents
260 _aNEW DELHI
_bPRENTICE HALL OF INDIA
_c2003
300 _a253
930 _a13174
999 _c132601
_d132601