000 00310pam a2200133 a 4500
020 _c
041 _h
082 _a658.5
_bCHE
100 _aPOCHEDLY, DAVID.
245 _aCLIENT RELATIONSHIP MANAGEMENT
_hTextual Documents
260 _aNEW DELHI
_bJAICO PUB. HOUSE
_c2004
300 _a185
930 _a13625
999 _c133051
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