000 00352pam a2200133 a 4500
020 _a81-203-1809-9
_c
041 _h
082 _a658.812
_bJOH
100 _aGODNEY J.W./ BOEHM T.P.
245 _aCUSTOMER RELATIONSHIP MANAGEMENT ESSENTIALS
_hTextual Documents
260 _aNEW DELHI
_bPRENTICE HALL OF INDIA
_c2001
300 _a234
930 _a14960
999 _c134157
_d134157