000 00369pam a2200145 a 4500
020 _a978-81-317-2540-5
_c
041 _h
082 _a658.5
_bPEE
100 _aEd Peelen.
245 _aCustomer Relationship Management
_hTextual Documents
260 _aDelhi
_bPearson Education Inc.
300 _a433.
653 _aProduction Operation Management
930 _a24540
999 _c143277
_d143277