000 00386pam a2200157 a 4500
020 _a978-93-5097-068-3
_c
041 _aeng
082 _a658.8
_bSHA
100 _aShajahan J.
245 _aServices Marketing
_hTextual Documents
250 _a2nd ed /
_b2016.
260 _aMumbai
_bHimalaya Publishing House
300 _a358.
653 _aMarketing Management
930 _a24935
999 _c143640
_d143640