000 00362pam a2200145 a 4500
020 _a978-1-25-9026-81-2
_c
041 _aeng
082 _a658.8
_bZEI
100 _aZeithamal .V.A.
245 _aServices Marketing
_hTextual Documents
260 _aNew York
_bMcGraw-Hill Higher Education
300 _a710.
653 _aMarketing Management
930 _a24941
999 _c143646
_d143646