| 000 | 00355pam a2200145 a 4500 | ||
|---|---|---|---|
| 020 | _c | ||
| 041 | _h | ||
| 100 |
_aBERNARD KATZ _eAuthor |
||
| 245 |
_aHOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES _cBERNARD KATZ _hTextual Documents |
||
| 260 |
_aMumbai _bJaice book |
||
| 300 | _a165 | ||
| 653 | _aMarketing | ||
| 700 | _eCo-Author | ||
| 930 | _a2323 | ||
| 999 |
_c229724 _d229724 |
||