000 00353pam a2200145 a 4500
020 _c
041 _h
100 _aROBERT FORD
_eAuthor
245 _aMANAGING THE GUEST EXPERIENCE IN HOSPITALITY
_cROBERT FORD
_hTextual Documents
260 _bDelmar Thomson
300 _a432
653 _ahotel management
700 _eCo-Author
930 _a3082
999 _c230481
_d230481