000 00271pam a2200121 a 4500
020 _c
041 _h
100 _aGlenn Parker.
245 _aMeeting Excellence
_hTextual Documents
260 _a[s.l]:
_bJassey- Bass,
_c2006.
300 _a216:
_bpaper.
930 _a4341
999 _c238131
_d238131