000 00353pam a2200157a 44500
008 230405s2003 xxu||||| |||| 00| 0 eng d
041 _aENG
100 _aMichel George
245 _aLean Six Sigma for Service
250 _a1
260 _a
_bTata Mc Graw Hill
_c2003
300 _a386p,25cms
440 _a295
690 _aIMRDA
906 _a3246
999 _c256105
_d256105