000 00331pam a2200157a 44500
008 230405s2005 xxu||||| |||| 00| 0 eng d
041 _aENG
100 _aDonna Summers
245 _aQuality Management
250 _a1
260 _a
_bPHI
_c2005
300 _a409p,26cms
440 _a275
690 _aIMRDA
906 _a3320
999 _c256179
_d256179