000 00380pam a2200181a 44500
008 230405s2005 xxu||||| |||| 00| 0 eng d
041 _aENG
100 _aBesterfield
245 _aTotal Quality Management
250 _a1
260 _a
_bPHI
_c2005
300 _a640p,26cms
440 _a375
690 _aIMRDA
700 _aSacre
700 _aMichna
906 _a3523
999 _c256382
_d256382