000 00311pam a2200145a 44500
008 230405s2007 xxu||||| |||| 00| 0 eng d
041 _aENG
100 _aS.Y.Siddiqui
245 _aCreating Costomer Delight
260 _a
_baima
_c2007
300 _a-
440 _a299
690 _aIMRDA
906 _a3700
999 _c256559
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