000 00386pam a2200157a 44500
008 230405s1996 xxu||||| |||| 00| 0 eng d
041 _aENG
100 _aALEXANDER HIAM
245 _aCLOSING THE QUALITY GAP
250 _a1996
260 _aKOLHAPUR
_bPRENTICE HALL ENGLEWOOD CLIFFS,NEW JERSEY -
_c1996
300 _a371
650 _aMANAGEMENT
690 _aMBA
906 _a1700
999 _c282511
_d282511