| 000 | 00357pam a2200157a 44500 | ||
|---|---|---|---|
| 008 | 230405s1997 xxu||||| |||| 00| 0 eng d | ||
| 041 | _aENG | ||
| 100 | _aFRANCES AND ROLAND | ||
| 245 | _aCUSTOMER CARE | ||
| 250 | _a1997 | ||
| 260 |
_aNULL _bUNIVERSAL PRESS _c1997 |
||
| 300 | _a80 | ||
| 650 | _aMARKETING MANAGEMENT | ||
| 690 | _aMBA | ||
| 906 | _a3150 | ||
| 999 |
_c283961 _d283961 |
||