000 00428pam a2200157a 44500
008 230405s1995 xxu||||| |||| 00| 0 eng d
041 _aENG
100 _aSETH JAGDISH
245 _aCUSTOMER RELATIONSHIP MANAGEMENT EMERGING CONCEPTS TOOLS & APPLICATIONS
250 _a1995
260 _aNEW DELHI
_bTATA MCGRAW HILL,NEW DEHLI -
_c1995
300 _a544
650 _aMARKETING MANAGEMENT
690 _aMBA
906 _a3185
999 _c283996
_d283996