000 00389pam a2200157a 44500
008 230405s2000 xxu||||| |||| 00| 0 eng d
041 _aENG
100 _aGULSHAN S S
245 _aCONSUMER PROTECTION AND SATISFACTION
250 _a2000
260 _aNEW DELHI
_bWILEY EASTERN,NEW DEHLI -
_c2000
300 _a356
650 _aMARKETING MANAGEMENT
690 _aMBA
906 _a3314
999 _c284125
_d284125