000 00364pam a2200157a 44500
008 230405s2008 xxu||||| |||| 00| 0 eng d
041 _aENG
100 _aNEWBY TONY
245 _aHAND BOOK OF QUALITY SERVICE IN TEAM
250 _a2008
260 _aNULL
_bCREST PUBLISHING
_c2008
300 _a120
650 _aMANAGEMENT
690 _aMBA
906 _a4892
999 _c285703
_d285703