000 00362nam a2200157Ia 4500
008 230605s2001 xx 000 0 und d
041 _aeng
100 _aKasvana
245 _aManaging Front Office Operations( 1
260 _bEducation Instt. Pub.
_c2001
_c2001
300 _a601
365 _b415
500 _a186
520 _aGeneral
650 _aF.O.
999 _c417785
_d417785