000 00485pam a2200157a 44500
008 230515b1999 xxu||||| |||| 00| 0 eng d
020 _aNULL
041 _aENG
082 _aNULL
100 _aHINDLE T.
245 _a"ESSENTIAL MANAGERS, COMMUNICATE CLEARLY, (UNDERSTANDING QUESTIONING LISTENING - TECHNIQUES - TIPS RESPONDING MINUTES INFORMING REPORTS BRIEFING - FEEDBACK TASKS - INTERPRETING ."
250 _a0
260 _aNULL
_bNULL
_c1999
300 _a72
650 _aNULL
999 _c475589
_d475589