000 00467pam a2200157a 44500
008 230515b2001 xxu||||| |||| 00| 0 eng d
020 _a81-7808-440-6
041 _aENGL
082 _a658.8343. BUR.
100 _a"BURNETT KEN.,"
245 _aHANDBOOK OF KEY CUSTOMER RELATIONSHIP MANAGEMENT
250 _a0
260 _aDELHI
_bPEARSON EDUCATION ASIA
_c2001
300 _aNULL
650 _a"MANAGEMENT,MARKET RESEARCH,CUSTOMER MANAGEMENT,CUSTOMER RELATIONSHIP"
999 _c534720
_d534720