000 00349pam a2200157a 44500
008 230515b1205 xxu||||| |||| 00| 0 eng d
020 _aNULL
041 _aENGL
082 _a658.5/JOH
100 _aJOHN S.OAKLAND
245 _aTOTAL QUALITY MANAGEMENT
250 _aN.D.
260 _aNULL
_bBUTTE
_c1205
300 _a370 HB
650 _aNULL
999 _c628219
_d628219