000 00380pam a2200157a 44500
008 230515b2000 xxu||||| |||| 00| 0 eng d
020 _aNULL
041 _aENGL
082 _a658.4038/ GOS
100 _aBOHEM T.P. & GOSNEY J.
245 _aCUSTOMER RELATIONSHIP MANAGEMENT ESSENTIALS
250 _aN.D.
260 _aNULL
_bP.H.I
_c2000
300 _a234 HB
650 _aNULL
999 _c654078
_d654078