000 00273nam a2200097Ia 4500
008 230508s1997 xx 000 0 und d
041 _aeng
100 _aJOE PEPPARD & PHILLIP ROWLAND
245 _aTHE ESSENCE OF BUSINESS PROCESS ENGG.
260 _bPRENTIC HALL OF INDI
_c1997
999 _c741818
_d741818