000 00362pam a2200145 a 4500
020 _a9781138615694
_c
041 _aeng
082 _a658.40
_bANT
100 _aAntony, J.
245 _aUnderstanding, Managing and Implementing Quality
_hTextual Documents
260 _aLondon
_bTaylor & Francis
_c2020
300 _a232.
700 _aPreece, D.
930 _a3469
999 _c76735
_d76735