000 00362pam a2200133 a 4500
020 _c
041 _h
082 _a658.8`12
100 _aBARAN (Roger)/ GALKA (Robert)/ STRUNK (Daniel)
_eauthor
245 _aCustomer Relationship Management ..
_hTextual Document
260 _bCengage Learning India Pvt. Ltd New Delhi
_c2008
300 _a308
930 _a2232
999 _c821446
_d821446