| 000 | 00457pam a2200145 a 4500 | ||
|---|---|---|---|
| 020 | _c | ||
| 041 | _h | ||
| 082 | _a658.8`12 | ||
| 100 |
_aGREENBERG (Paul) _eauthor |
||
| 245 |
_aCustomer Relationship Management at the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Cusomers _hTextual Document |
||
| 250 | _a4th | ||
| 260 |
_bTata McGraw-Hil Publication Company Limited . Delhi _c2010 |
||
| 300 | _avi, 662 | ||
| 930 | _a2233 | ||
| 999 |
_c821447 _d821447 |
||