000 00330pam a2200133 a 4500
020 _c
041 _h
082 _a658.3`152
100 _aNAYAR (Vineet)
_eauthor
245 _aEmployees First, Customers Second
_hTextual Document
260 _bHarvard Business School Publication U.S.A.
300 _aviii, 198
930 _a2975
999 _c824672
_d824672