000 00395pam a2200145 a 4500
020 _c
041 _h
082 _a658
100 _aJESTON (John)/ NELIS (Johan)
_eauthor
245 _aManagement by Process: A Roadmap to Sustainable Business Process Management
_hTextual Document
250 _a1st
260 _bButter Worth and Heine Man London,
_c2009
300 _ax, 303
930 _a6103
999 _c835325
_d835325