000 00377pam a2200145 a 4500
020 _c
041 _h
082 _a658.89
100 _aKANDAMPULLY (Jay A.)
_eauthor
245 _aService Management: The New Paradigm in Hospitality
_hTextual Document
250 _a2nd Impr.
260 _bPearson Education Delhi, Harlow, Singapore
_c2011
300 _a394
930 _a9200
999 _c839958
_d839958