000 00331pam a2200133 a 4500
020 _c
041 _h
082 _a658.89
100 _aKURTZ (David)/ CLOW (Kenneth)
_eauthor
245 _aService Marketing.
_hTextual Document
260 _bJohn wiley and sons , INC New York , Singapore
_c2002
300 _a570
930 _a9210
999 _c839968
_d839968