| 000 | 00354pam a2200133 a 4500 | ||
|---|---|---|---|
| 020 | _c | ||
| 041 | _h | ||
| 082 | _a658.89 | ||
| 100 |
_aKARR (Ron) / LOHOWIAK (Don) _eauthor |
||
| 245 |
_aThe Complete Idiots Guide to Great Customer service _hTextual Document |
||
| 260 |
_bPrentice Hall of India New Delhi _c1998 |
||
| 300 | _axxv, 326 | ||
| 930 | _a10321 | ||
| 999 |
_c841079 _d841079 |
||