000 00318pam a2200133 a 4500
020 _c
041 _h
082 _a658.89
100 _aDAYSIE (Adriam)
_eauthor
245 _aThe Essence of Service Marketing
_hTextual Document
260 _bPrentice Hall of India New Delhi
_c2003
300 _a253
930 _a10493
999 _c841251
_d841251