000 00344pam a2200145 a 4500
020 _c
041 _h
082 _a658.89
100 _aPAYNE (Adrian)
_eauthor
245 _aThe Essence of Services Marketing
_hTextual Document
250 _a1st
260 _bPrentice Hall of India New Delhi
_c1995
300 _avii, 253
930 _a10494
999 _c841252
_d841252