000 00301pam a2200121 a 4500
020 _c
041 _h
082 _a658.5`62
100 _aU.B. KNOWLEDGE SOLUTIONS
_eauthor
245 _aTotal Quality Management.
_hTextual Document
260 _bU.B. Knowledge Solutions Mumbai
_c2010
930 _a11345
999 _c842103
_d842103