000 00343pam a2200133 a 4500
020 _c
041 _h
082 _a658.5`62
100 _aJOSEPH/ BERK (Susan)
_eauthor
245 _aTotal Quality Management: Implementing Continuous Improvement
_hTextual Document
260 _bExcel Books New Delhi
_c1995
300 _a223
930 _a11353
999 _c842111
_d842111