000 00280nam a2200109Ia 4500
008 231011s9999 xx 000 0 und d
041 _aeng
100 _aMichael D.Jonnson
245 _aCustomer Oorientation and Market Action
260 _bPrentice Hall,U.S.A. -
365 _b1350
999 _c888903
_d888903