000 00322nam a2200133Ia 4500
008 231011s9999 xx 000 0 und d
041 _aeng
082 _a658.809
100 _aGovind Apte
245 _aServices Marketing (Apte)
260 _bOxford University Press New Delhi -
_c2007
300 _a440
365 _b231
999 _c891468
_d891468