000 00316nam a2200133Ia 4500
008 231011s9999 xx 000 0 und d
041 _aeng
082 _a658.3045
100 _aHBS Press
245 _aRDM : Dealing with Difficult People
260 _bH.B.S Press ,U.S.A -
_c2005
300 _a140
365 _b316
999 _c894198
_d894198